Here at the Center for Future Civic Media, we try to be careful not to be technological determinists when brainstorming ideas for new technologies that can foster civic engagement. Most students remain wary of thinking that a well-designed device will promote participation, no matter what. Instead, our discussions emphasize the need to keep the social mores and everyday practices of a community in mind, so that the tools we design are culturally sensitive, and thus more likely to be deployed.
Recently, I had the opportunity to speak to Revi Sterling, a Microsoft Research Fellow who designed Advancement through Interactive Radio (AIR), a Digital Inclusion initiative of the University of Colorado at Boulder. Sterling’s work serves as a good model of a project that has been tailored to accommodate for cultural practices and on-the-ground realities in her test community in Southeast Kenya.