Recent news from the Center for Civic Media

Recent news from the Center for Civic Media

Liveblogging #ODR2014: Keynote Conversation with Mitch Kapor

I’m here at the #ODR2014 conference. ODR2014 is the annual meeting of the Online Dispute Resolution Forum, an international assembly of lawyers, mediators, technologists, and others who care about technology and dispute resolution.

The livestream is here and embedded below:

 

 

 

 


Our lunch session is a conversation between Mitch Kapor, founder of Lotus Development Corporation, cofounder of the EFF, and an investor in Modria, and Leah Wing, codirector of the National Center for Technology and Dispute Resolution and a Senior Lecturer at the University of Massachusetts at Amherst.

Liveblogging #ODR2014: Increasing Trust through Resolving Issues in the Collaborative Economy

I’m here at the #ODR2014 conference. ODR2014 is the annual meeting of the Online Dispute Resolution Forum, an international assembly of lawyers, mediators, technologists, and others who care about technology and dispute resolution.

The livestream is here and embedded below:

 


 



Colin Rule, our host, introduces Monroe Labouisse, Former Director of Customer Service and Trust and Safety at AirBnB (now Head of User Operations at Stripe), and Nick Waldmann, Director of Customer Support / Trust and Safety at TaskRabbit; like Colin, both are former eBayers (slides). 

Liveblogging #ODR2014: Opening Panels on the Collaborative Economy and Dispute Resolution

By Chris Peterson and Jason Gershowitz

We’re here at the #ODR2014 conference. ODR2014 is the annual meeting of the Online Dispute Resolution Forum, an international assembly of lawyers, mediators, technologists, and others who care about technology and dispute resolution.

The livestream is here and embedded below:

 

 

 

Joi Ito's '9 Principles' of the Media Lab

Joi Ito's 9 Principles of the Media Lab from MIT CMS/Writing on Vimeo.

Liveblogged at #civicmedia with help from Ed Platt. Any errors are likely ours.

Joi Ito (@joi), Director of the MIT Media Lab, is here to share his nine principles.

Nearly thirty years ago when the Media Lab was founded, the internet was about connecting together supercomputers. The Media Lab was all about empowering the individual and making everything digital. The Lab’s founder, Nicholas Negroponte, wrote Being Digital.

Putting Users First

Livebloggers: Rahul Bhargava, Heather Craig, Alexis Hope

Putting Users First

The civic sector has struggled to adjust to the digital age. How do we better prioritize the user in civics and journalism over our own assumptions?

What cultural, fiscal, and technological changes do we need to make to build organizations equipped to best serve users in the digital age? How can legacy organizations shift from doing “the lord’s work” to focusing on the users' needs?

Participants

Live Notes

Ethan introduces this session as both a conversation and a “design exercise.” He notes that a major question that may have popped up in our minds during the previous sessions is “Who are the users? How do we build tools that they will want to use?” and this session will help us think about those question.

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