Recent news from the Center for Civic Media

Recent news from the Center for Civic Media

Making Events Better

Most meetings and events suck.  I'm lucky enough to know lots of folks trying to make this better.  Recently Civic Media hosted Gunner from Aspiration Tech for a training on how to create and facilitate  participatory events. Afterwards I was inspired to reflect more on my own approach to facilitating the workshops and events I run. A key reflection for me was that I put a strong emphasis on the process of collaboratively making of things. Our Data Therapy workshops and events are "think with your hands" events.  Almost every topic is tied to a hands-on activity where you make something with your peers.  This is how we invite participants to engage in the material - through the process of making things.
 

Thinking about Design with Geo-fences

Here at the Center for Civic Media, we're exploring the use of smartphone apps for civic engagement. I'm really excited about using geo-fences for civic engagement; my project Action Path uses them to trigger push notifications about opportunities to participate as you walk down the street. But it's still an open question: What constitutes good uses and good design for geo-fences?

Nathan Matias and I ran a workshop on March 14, 2014 at MIT exploring this question with other students interested in using geo-fences in mobile design. The following are our notes and takeaways.

The What and Why of Geo-fences
First off, it's important to differentiate geo-fencing from geo-location and geo-awareness. Here are some definitions:

  • Geo-location: identifying the real-world location of a user with GPS, Wi-Fi, and other sensors
  • Geo-fencing: taking an action when a user enters or exits a geographic area
  • Geo-awareness: customizing and localizing the user experience based on rough approximation of user location, often used in browsers

Since geofencing is focused on action, not all location-based mobile experiences require it. Many designs can and should avoid the messiness of using geo-fencing by relying on basic geolocation services.

Geofence Example
Entering and exiting a geo-fence

Good, or common, uses of geo-fencing include: location tracking of objects and users, lifehacking, games (in the form of run-arounds, check-ins), and hyper-local ads and offers. Apps that are obvious employers of geo-fences include: foursquare (check-in reminders), ChildrenTracker (alerts for parents when kids are home or at school), and Field Trip (notifications about places to see around a community). However, there are some clever, non-obvious uses of geo-fences like Google Keep, which allows you to set location-based reminders for notes to self (lifehacking) and Pandora's radio app, which sends hyper-local ads to you as you walk-about, most notably McDonald's.

Terra Incognita: Call for Participation in our Pilot Study

I've been working with Ethan Zuckerman and Matt Stempeck on an alpha version of Terra Incognita: 1000 Cities of the World, a news game and recommendation system designed to help you discover relevant, fun, weird, interesting or stereotype-busting information about 1000 global cities. We are getting veeeeeery close to an alpha version and now we need users!

Can you help us with our first user study?

Sign up here to participate in our user study on the system. Participants in the study get an advance look at Terra Incognita and the opportunity to play a significant role in shaping its development.

Action Path: A Location-Based Tool for Civic Reflection and Engagement

This is the talk I delivered for the "Civic Media Geography: Experiments In Cosmopolitanism, Citizenship and Accountability" panel I organized at Place, (Dis)Place and Citizenship: Eleventh Annual Conference in Citizenship Studies at Wayne State University, Detroit, MI on March 21, 2014.

Today, I'm going to talk about a tool I'm building. It's a smartphone app called Action Path. But it hasn't been deployed yet, so I can't tell you how it's revolutionized civic learning or engagement. But I can tell you about my motivation for building it. Specifically, I want to talk about the theories of citizenship which inspire me and what I see as currently missing in the landscape of approaches to civic technology, and even civic engagement more broadly.

Balancing Deep and Wide Impacts in the Design of Civic Tech

These are the prefatory remarks I made as moderator during the panel "Balancing Deep and Wide Impacts in the Design of Civic Tech" at the Digital Media and Learning Conference, Boston, MA on March 8, 2014.

I'm working on a project called Action Path. Similar to Promise Tracker, which will be the featured case study in this session, Action Path is a smartphone app for civic engagement. Specifically, the app uses geo-fencing, a technique based on the awareness of the user's GPS coordinates, to send notifications to users about opportunities to take quick actions in the form of polls or documentation of a local area for easy, yet contextually-relevant civic engagement. As indicated by my promo slide here, it's meant to marry mobile computing with the concept of a "Jane Jacobs Walk," whereby you only really understand a city's needs and resources through walking its streets. I hope you all agree that this sounds great... at least in theory.

But what does this look like in practice? Well, right now it looks like three two-hour public meetings per week, where I sit and learn about the ongoing planning processes in Somerville—the city where I live and hope to do my research. I am building trust with folks in the planning department at the City of Somerville and the leaders and organizers in civil society organizations who work on issues like land use, affordable housing, and beautification in different neighborhoods around town.

There are lot of conflicting agendas among these different groups, all of whom I need buy-in from in order to, 1) make sure that I have enough people test my app, and 2) ensure the app is stocked with relevant actions that a) make my partners feel good about endorsing it among their members, and b) make the city and private developers happy because the feedback will be in a form that can inform their planning processes, WITHOUT becoming overly politicized. I want to have real impact, and tying the technology to real impact is important for my research

In the end, I have to write this up as a thesis. And that means I need a rigorous study of some kind showing that people's understanding of their ability to make a difference in their city has changed.

I appreciate that this is an iterative and interactive process that demands flexibility, but it's also hard from the perspectives of design, research, PLUS overall impact. And it's actually the social processes around the technology that are harder to design than the mobile app itself.

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